First Citizens Mobile Banking 3.1.5813

The First Citizens Digital Banking platform offers a robust and comprehensive suite of mobile banking tools that are accessible across all your devices, including mobile phones, tablets, and computers. With the convenience of Face ID, Touch ID, or a 4-digit passcode, users can securely and quickly log in from their Apple devices.

Designed to cater to both consumer and business customers, First Citizens Digital Banking provides a range of features:

• Effortlessly view your account balances and transaction history
• Seamlessly deposit checks using your mobile device
• Safely pay bills and transfer funds between your First Citizens accounts
• Efficiently manage your credit cards by easily locking or unlocking a card, activating a new card, reporting upcoming travel, reporting a lost or stolen card, and more
• Receive timely account and security alerts via text or email
• Access your checking, savings, and credit card statements securely at any time
• Conveniently view important tax documents

In addition to these features, consumer customers can take advantage of:

• Gaining a comprehensive financial overview by linking all their accounts, including those from other financial institutions. This allows for tracking spending patterns, creating budgets, understanding net worth, managing expenses, all in one centralized location
• Seamlessly send money to trusted friends, family, or other individuals through Zelle®
• Transfer funds to and from accounts held at other financial institutions
• Access FICO® Scores for those with consumer loans, credit cards, or mortgages
• Set up personalized text and email alerts to monitor credit and debit card activity
• Effortlessly manage debit cards, including locking or unlocking a card, activating a new card, changing the PIN, reporting upcoming travel, reporting a lost or stolen card, and more
• Credit card customers can add authorized users, request balance transfers, and more

For business customers, First Citizens Digital Banking offers additional capabilities:

• Establish multi-user access to customize and designate employee access levels for managing the company's finances
• Send domestic wire transfers
• Make payments via ACH (Automated Clearing House)
• Detect fraudulent activities with ACH Monitor and Positive Pay
• Configure text and email alerts to help monitor credit card activity

About First Citizens Bank:

First Citizens Bank, founded in 1898 and headquartered in Raleigh, N.C., proudly serves customers through over 600 branches across 22 states. For additional information, please visit firstcitizens.com.

Note: First Citizens Bank does not impose fees for downloading or accessing First Citizens Digital Banking, including the mobile banking app or Text Banking services. However, please be aware of any applicable mobile carrier fees for data and text message usage. For more details, consult your carrier. Certain services within First Citizens Digital Banking may incur fees.

Zelle® and related marks are trademarks owned by Early Warning Services, LLC. Used under license.

iPhone®, Touch ID®, and Face ID® are registered trademarks of Apple Inc. Apple® is a trademark of Apple Inc., registered in the United States and other countries. App Store® is a service mark of Apple Inc.

FICO® is a registered trademark of Fair Isaac Corporation.

Copyright © 2022. First Citizens Bank. Member FDIC. Equal Housing Lender.